Flooring Experts

Testimonials

 Here’s what our clients have to say about Wolff & Grace

I WAS DREADING THE BOTHER OF GETTING CARPET.....BUT MY SISTER HIGHLY RECOMMENDED YOUR COMPANY, AND I JUST WANTED TO SAY A MASSIVE THANKS. EVERYONE I DEALT WITH WAS FABULOUS, AND ADAM THE CARPET FITTER WAS A PLEASURE TO HAVE HERE AND WORKED HIS REAR OFF TO GET IT DONE. THESE EXPERIENCES ARE RARE...
— CATHY & FRANK, 22, JUNE 2023
I DON’T GIVE COMPLIMENTS EASILY OR OFTEN, SO PLEASE UNDERSTAND THAT I HAVE BEEN ABSOLUTELY BLOWN AWAY BY THE QUALITY OF WORKMANSHIP OF YOUR WOOD FITTER TOMEK. ABSOLUTELY TOP NOTCH.
— ANDREW, JUNE 2023
WHAT A DIFFERENCE TO HAVE A HIGH-END FINISH TO HIGH-END PRODUCTS. WILL NOT USE ANYONE ELSE. VERY IMPRESSED.
— MARGARET, APRIL, 2023
I HAVE TO SAY, I BEEN SO IMPRESSED WITH YOU GUYS FROM START TO FINISH. I’M NOT A VERY DECISIVE PERSON AND I DIDN’T REALLY KNOW WHAT I WAS SPECIFICALLY LOOKING FOR AT THE START OF THIS REFURB, IN TERMS OF COLOURS, TEXTURES OR PRACTICALITY, BUT I WAS SO RELIEVED TO GET SUCH GREAT ADVICE. IT REALLY MADE THINGS SO MUCH EASIER FOR ME TO GET MY HEAD AROUND. I WAS MASSIVELY REASSURED BY DOMINIC’S OBVIOUS WEALTH OF EXPERIENCE OF WHAT WORKED BEST FOR MY TRICKY OLD STAIRCASE. I ABSOLUTELY LOVE MY CARPETS SO MUCH , AND I’VE HAD SO MANY COMPLIMENTS FROM FAMILY AND FRIENDS. I WILL DEFINITELY BE RECOMMENDING!! THANK YOU.
— - JANE & WILLIAM, MARCH 2022
NOT GOING TO LIE, W&G ARE A LITTLE MORE EXPENSIVE THEN SOME OTHERS, BUT DO YOU WHAT......UNDOUBTEDLY WORTH EVERY EXTRA PENNY.
— ANNA, DECEMBER 2021
AS AN INTERIOR DESIGNER, YOU DON’T KNOW WHAT A RELIEF IT IS TO HAVE THE ONE THING I NEED ABOVE ALL ELSE...RELIABILITY. I KNOW I CAN GIVE W&G A JOB AND FEEL 100% CONFIDENT THE JOB WILL BE COMPLETED TO A HIGH FINISH, ON TIME AND MY CLIENT WILL BE HAPPY.
— JENNY P, OCTOBER 2021
AGAINST ALL ADVICE, I STUPIDLY BOUGHT CARPET FROM AN ONLINE SUPPLIER BECAUSE THE PRICE WAS TOO GOOD TO BE TRUE. AND IT WAS. IT TURNED UP WITH THE HESSIAN BACKING PEELING OFF THE PILE, FRAYED LOOPS, AND DISCOLOURED FROM WHAT LOOKED LIKE WATER DAMAGE. I HAD TO FIND A LOCAL FITTER WHO MADE A TOTAL HASH OF IT. ALL MY OWN DOING OF COURSE. WHEN I SPOKE TO DOMINIC, DESPITE NOT BUYING THE CARPET FROM W&G AND I WOULDN’T BLAME HIM IF HE DIDN’T, HELPED ME & MANAGED TO GET A NEW CARPET FROM THE MANUFACTURER AND FITTED IT PERSONALLY FOR ME. I CAN’T TELL YOU HOW GRATEFUL I AM, AND WILL NEVER MAKE THE SAME MISTAKE AGAIN.
— TIM, OCTOBER 2021
These guys are great to use, very competitive on pricing, great selection of carpets and Dom’s very easy to get on with. They did my entire house and were very efficient.
— ANABELLE, February 2020
Outstanding company to deal with — from start to finish the process was flawless.
They replaced the carpet in two small bedrooms.
First and foremost, they have really incredible customer service, and they go the extra mile to ensure you’re happy with your flooring choice and the work. I was able to ask lots of questions, they did multiple itemised quotes for me and even offered to let me borrow a showroom sample to help cement my final choice. Hannah was a joy to deal with — extremely kind and always helpful. Our fitter was lovely and quick.
They also left us with a small gift when the job was complete and followed up with a very kind email thanking us for our custom — which I thought was a lovely touch.
For what was I’m sure a very small job for their business, I’m blown away by the exceptional service provided. Clearly no customer/job is too small which is wonderful to see. Highly recommended.
— Christina, November 2020
Great family business who deliver excellent customer service.
As I’m at home with a baby, the guys dropped in and picked up samples ay my convenience and offered great advice on style and fitting.
Our stairs were a pain to fit given the irregular sizes but the runner looks beautiful, is well fitted and was a fair price. Would definitely recommend.
— Karen, April 2020
if only every shop was as great as this one. A Carpet shopping delight from beginning to end . GREAT SHOP. GREAT KNOWLEDGE. GREAT INSTALLATION. All from a GREAT FAMILY who runs this business. Everybody go support this business and you will not be disappointed.
— Ellie and Kevin, December 2019
Friendly knowledgeable staff, great quality carpets and a broad selection.
— Alex, November 2019
Nice people good service
— Adrian, November 2019
Great company to work with - so friendly, great attention to detail and brilliant quality carpets/ flooring. We’ll certainly be using Wolff & Grace again when we complete the flooring and carpeting for the rest of our house.
— Catherine, November 2019
Wonderful product and service and joy to deal with from start to finish.
Just wish we’d known about them sooner as we would have got them to do the entire flat rather than just the loft conversion! Highly recommended.
— Greg, November 2019
The company it’s self is family run, very welcoming
They are very professional at what they do. I must say a very caring and professional person.
— Andreas, November 2018